Refund & Cancellation Policy

This policy applies to all payments made on the WebInvolve website or through official payment links for services including but not limited to website development, software development, consulting, digital solutions, subscriptions, and custom projects.

• Duplicate or excess payment made due to a technical error.
• Payment successfully completed but service not initiated.
• Failure to deliver a service due to a verified system issue from our side.
• Cancellation request received before work commencement.

Refunds after work initiation are discretionary and depend on project progress, effort invested, and contractual terms.

• Completed or partially completed services.
• Custom development, UI/UX design, or consulting hours already utilized.
• Digital deliverables once shared or access is granted.
• Subscription fees after the billing cycle has started.
• Payment gateway charges, taxes, or bank processing fees.

Clients may request cancellation before project initiation for potential refund eligibility. Once execution has started, cancellation may result in partial or no refund depending on work completed and resources allocated.

• Full name of the payer
• Registered email address
• Transaction ID or payment reference
• Clear reason for refund request

Requests must be emailed tosupport@webinvolve.com.

Approved refunds are processed to the original payment method within 7–14 business days. Processing time may vary depending on the payment gateway, banking network, or card issuer.

Customers are encouraged to contact WebInvolve before initiating chargebacks. Unjustified chargebacks may be disputed with the payment provider and could result in service restrictions.

WebInvolve reserves the right to modify this policy at any time. Updates will be effective immediately upon publication on this page.

WebInvolve
Email:support@webinvolve.com
Website: https://www.webinvolve.com